Sky broadband down. My sky broadband stopped working overnight.
Sky broadband down Post 1 of 2 85 Views. This is unacceptable. I now have red light on max hub again after it was working most of the day. Sky offers satellite television service as well as broadband internet and home phone service. Broadband has gone down yet again. Dominic Lipinski/PA Wire. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. Is there a wider issue? Report post. Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . Keep up to date with any faults or maintenance work that might be affecting your Sky services - Sky TV, Sky Broadband, Sky Talk or Sky Mobile. Says no issue when I'm using 4G but obviously wrong. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off. In addition~ The internet stopped working at 10. the internet light is predominantly flashing amber and is unstable. If you've already discovered it starts automated then you've already rung it. Our broadband has stopped working around midnight (sporadically) I am unsure how we resolve this. Sky Community; Discussions; News; Broadband My broadband is down this morning with the centre PON light flashing. 0 Likes Reply. No way to report it online. There is a red alarm light on the NBI box. 43" Glass TV & Puck Whole Home My broadband is down. My broadband is down Report post. 0 Likes What's Once completed, if it reports back that all is good click on 'broadband' to run an updated test. 0 Likes What's Sky outages and problems in Eastbourne, England. Realtime overview of issues and outages with all kinds of services. Is there no TV signal? Internet down? Here you see what is going on. Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. 0 Likes What's Broadband down 16 Feb 2025 10:25 AM. Sophia (@PhiLevine) reported 4 minutes ago @SkyHelpTeam @SkyUK I’m without broadband for the 2nd time in 3 weeks. Post 1 of 13 175 Views. com. Please fix it. Search. 1 AV Receiver, Technisat MultiSat receiver. Sign in to get your answer quicker. I have. https: Woke up this morning to find the broadband is down again. Some Sky customers have also turned to social media to indicat Hello, has anyone been having issues with their NOW Hub Two or Sky Q Hub? For the past day my internet has been down. Created with Sketch. Real-time problems with Sky broadband. Post 2 of 3 242 Views. Service checks say everything is working fine which it clearly isn't! Very very frustrating as can't use internet or tv. Any suggestions on how to fix this? Is anyone else's internet down? Our Sky broadband has been down all day, constant orange lights flashing on the hub as it tries to connect and nothing, over and over again since about 9am. Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on. Sky broadband DOWN 10 Jan 2025 01:23 AM. Given the disruption things are not working normally so it is worth using the online systems so log into the My Sky app over a Amazing coincident e my broadband went down an about hour ago something to do with the connect between the local exchange and my router. Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 11:54PM BST (5:54PM Eastern Time on Feb 21). Thank you Steve. https: About Sky Community Offers. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). help!!! Report post. The second are issues within customer's home networks which can be caused by dodgy Sky hb's but more After this has finished and if it reports back all is good click on broadband to run an updated test. If someone has helped you then please click on the LIKES button in their post. Posted by a Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Post 5 of 13 147 Views. Ive been a sky customer for 22yrs had a new router Broadband down for days 19 Mar 2024 12:40 PM Our broadband has been going off since Saturday, it says on the app ita fine but its not, irs cutting out constantly! Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7. Internet connection not working but says it's all good on the checks . But no luck. Post 8 of 9 Sky broadband down for hours across Norfolk and Suffolk. Is Sky Broadband down or not working properly? Here you Like you I'm a customer here, Sky Employees are clearly identified as such. My sky broadband has been down for several days, and when I went online to report it - my online status checker said that Sky are aware of the issue and currently working to fix it, there's no need to contact them further. 0 Likes What's Sky broadband has dropped out 3 times in the last 24 hours. No signal or is internet not working? Here you see what is going on. 24 0240am. See any issues that might be affecting Sky Broadband & Talk services. Post 1 of 13 174 Views. Make sure to have your 9-digit SKY account number ready for faster assistance. _____ Broadband down 16 Feb 2025 10:25 AM. It's been 4 days now, and when I looked into how to get help, every avenue led me to chat bots that don't understand or help. Post 5 of 13 111 Views. I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Subscribe to RSS Feed; Search Sky Community. Broadband down again 15 Feb 15 Feb 2025 09:49 AM. Sky Community; Discussions; News; Tips; About; Offers; Sign In. 0 Likes What's this? Topic Author. Our broadband does not seem to be working today and the signal in general is not great. My sky broadband is not working. switches to a rolling monthly basis. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund. Anyone else with same issue as When is this outage going to be resolved? Been down since 10:30pm on Tuesday 19th. Over 70,000 Sky broadband users were affected by the outage at 10pm on Tuesday night accordi Hello, My broadband keeps going down over the last few weeks. 0 Likes Sky Issues Reports Latest outage, problems and issue reports in social media: WILF #glazersout (@Ucheguccigoo2) reported 4 minutes ago @SkySports Who cares. 0 Likes What's @Icewolf83 & @Den16 it is inevitable that as there are over 6 million Sky broadband customers some will have issues at any one time. The checker insists the connection to my hub is up every time I try, I even tried it with the job powered off and it still insisted the connection to the hub was up! Re-seating the cables didn't help and nor did resetting the hub. Sky Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you Broadband not working 01 Mar 2025 07:13 Hello, I am a new Sky Broadband Customer and have been trying unsuccessfully to log into the Broadband Sheild to change some settings but every time. I have rebooted the router but it's still down. Post 2 of 2 134 Views. Box only has 2 Green lights on. It was previously down for 3 days before Christmas with no explanation. That is something forum members cannot tell you however the best way to find out is to run Sky's service checker in the My Sky app as that will tell. Post 2 of 3 107 Views. Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . The first time I raised a fault through the My Sky app and an Openreach engineer was required. My briadband is showing an ourage in my area, we are now into the 3rd day, how long is this likely to last . Report post. We pay the top price for our area and seems to keep having these issues. Broadband Broadband down 14 Jan 2025 05:10 PM. Sky Community; Broadband down 28 Aug 2024 11:10 AM. Post 1 of 2 94 Views. ive switched it off at the wall but this hasn't helped. Broadband band not working . Joseph Briggs (@JosephB21620635) reported 10 Hi - I've got no broadband; the tests say everything is OK but there's no actual Internet! Tv service is unaffected but access to streaming apps is also gone. Subscribe to @DT12 if you have not done so check whether Sky are aware of the issue and if not report it to them the service check in the My Sky app should tell you. Please could you assist After this has finished and if it reports back all is good click on broadband to run an updated test. The first time was an outage which lasted for one whole week - brought me into a lot of trouble at work as a home office employee, not to mention the financial impact there; finally it was back up and running after a week which lasted for a couple of minutes only, down again and I was told The broadband goes up and down all day every day and has been like it for months. Spoke to 2 sky workers Saturday one saying other people in my away having the same issue and other saying no it's only me. Post 1 of 13 269 Views. Hi there! Thank you for escalating this. To run a network check, enter your Sky Talk phone number Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. Post 1 of 13 182 Views. Sky also operates a pay-TV service, Be the first to know the next time Sky goes down. To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Com Sky Broadband is reportedly down for hundreds of users on February 22, 2025. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details which will hopefully (but not always unfortunately) include a phone number Broadband down 16 Feb 2025 10:25 AM. Start a new discussion. LS22 11. First couple of times it came back within 15 minutes but now there's no sign of it coming. See the heat map of user-submitted reports over the past 24 hours and learn how Downdetector detects problems. My sky broadband is not working . Post 1 of 1 18 Views. SKY broadband down 25 Nov 2024 04:43 PM SKY bb has stopped working from 22nd Nov early morning, apparently it's a problem with SKY internally and not an Openreach fault, they are telling me it will now be Wednesday 27th at the earliest before they know what the issue is never mind fixing it, so 5 days to investigate, what a joke. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 7AM BST (1AM Eastern Time). You can also find out about planned work and contact Sky if Real-time outages and problems for Sky Ireland. My bad, didn't realise this was a community post lol. Sky Talk phone number. Post 5 of 13 234 Views. Engineers worked to resolve the outage after complaints from customers, many of whom were working Is this board formally answered by SKy support people? Someone, please provide a support phone number, as doing this on my mobile isn't easy. Mark as New; Bookmark; Subscribe; Subscribe to RSS My broadband has gone down today 15/12/2024, having spoke with sky they have told me it is something to do with the MAX hubs. 1 Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . Post 5 of 13 140 Views. Went down this morning and came back about 10ish. 40pm. Burn it down to ground #GlazersOut. https://www. You might need to purchase Sky Broadband down status report to get the actual outage and problem details. Reply. Can you do some more checks please. Post 1 of 13 145 Views. my sky doesn't work as I have no WiFi. I've run a check on the app which says everything is working however there are only two lights on the box and nothing is working Hi, broadband seems to be down again in Keighley. You can reach KYLA through: Viber: mysky. Most issues fall into 2 groups the first is line issues which with copper phone lines shich can be decades old do fail. Broadband down 25 Feb 2025 10:02 PM. Once completed, if it reports back that all Check if Sky broadband, TV or phone service is down in your area. Broadband down 02 Mar 2024 10:24 AM. ISSUES with Sky Broadband appear to be resolved following a mass outage that hit the service on Tuesday. Is Sky Broadband Down. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. Like you I'm a customer here, Sky Employees are clearly identified as such. I have 4 lights on the router, usually all green but the last one 'voice' is orange again and I've got no internet. I have been told by staff from SKY that I cannot book an appointment for an engineer to come out to restore my ibolt & fibre cable which was ripped from the house wall from the weather on Tuesday night until the outage in the area has been fixed which is ridiculous. Broadband down 09 Dec 2024 06:46 AM. @Chellybubb if the hub is showing it is losing connection to the line call Sky to report the fault. Strange **bleep** 6 hours ago a BT sales rep was at my door trying to get me to change from Sky to BT hmmmm . Please review and support a Broadband down 16 Feb 2025 10:25 AM. 0 Likes What's Broadband down 07 Oct 2024 04:33 AM. Either way, internet's down, but I've been seeing loads of people reporting the same thing so I'm glad to know it's not just me and might just be a sky issue. Post 1 of 2 384 Views. Mine has been down all day rebooted the router and nothing done all the WiFi checks says alls fine but still not working . On average, new discussions are replied to by our users within 4 hours Broadband down 16 Feb 2025 10:25 AM. Hi, im having trouble with sky internet. Openreach box working fine. me/myskyupdates My broadband and WiFi have been down for days (this is day 5) Apart from a generic message that 'people are working on it' I can't get any information on when I'll get it back. If this is of no help give Sky a call to report it to them. Post 1 of 2 73 Views. I have run through all of the usual checks (wires/resets/off and on again etc) The MySky app shows there are no issues and Broadband down 25 Nov 2024 05:23 PM. 28 July 2021. Posted by a Sky employee. Broadband has been constantly dropping out for the last week . Post 5 of 13 139 Views. If you get amber or red please follow the on screen instructions. This is the second time my sky broadband has been down in 2 weeks. Sky does not seem to be bothered. . according to the sky tests that you run online there are no known issues in My broadband is not working and has been on and off for over a week. Broadband down 16 Feb 2025 10:25 AM. I was unable to contact NOW or Sky as the broadband router is preinstalled in the apartment prior to my arrival many m Sky broadband went down last night with thousands of frustrated users reporting issues across the UK to Down Detector and on social media - with one fuming 'sort your s*** service out' @Debra1 Sky only turn off services if the account is in arrears as when the fixed contract period ends the service. Broadband down 01 Mar 2024 09:37 PM. Now it's starting to affect our work as the VPNs we use to connect into our work network go down all day. . sky. Post 1 of 13 142 Views. Therefore like a fair few other people your service is probably down due to the storm. Help for Sky Broadband & Talk. Watch Cinema Sports Kids discovery+ All my security cameras are currently down. Post 5 of 13 110 Views. 1 Broadband down 16 Feb 2025 10:25 AM. 2 different companies so it's not the VPN. Post 1 of 13 173 Views. It says there is a technical issue. I am not sure what else I need to do. Can you let me know if broadband in the London SE9 area is down Everyone apologies for posting so late but I'm at a complete loss, Broadband went down early hours Saturday morning unfortunately still no sign of it working. Subscribe to RSS Feed; My broadband is down despite the Sky checker saying the connection is good. Post 1 of 13 146 Views. Post 5 of 13 238 Views. In addition~ @GT387 . Post 149 of 334 17,964 Broadband down 23 Nov 2024 06:40 PM. Options. Most issues are within Openreach's network on domestic lines the SLA is fix within 2 full working days from the report which they meet in around 80% of cases. This is the same for BT Broadband is down sky saying its working when its not 23 Nov 2024 09:26 PM. Downdetector® is now available in the Speedtest® app Download to get your favorite Downdetector features, coverage maps, and much more Sky Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Is there a phone number to actually speak to someone and get this sorted? Ha Hey, Over the last few weeks. We have sent an invite to @Skylark. Post 1 Sky offers satellite television service as well as broadband internet and home phone service. My sky broadband stopped working overnight. 12. About Sky Community Offers. Post 2 of 2 81 Views. 0 Likes What's this? Mark as New; This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. Post 5 of 13 109 Views. Answered View answer in the context of this discussion. Internet button is off. If you get amber or red you need to follow the on-screen instructions. The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk for UK customers. I've done all the broadband tests on the Sky website and it states that the internet is working fine - when it is not. I have been having to reboot my router every week since upgrading my broadband to full fibre. Check my network. Are you also wondering if Sky Broadband is down or currently up? Real-time outages and problems for Sky Broadband. Hi, my sky box is showing a red light and isn't connecting to the internet. Post 1 of 2 139 Views. Broadband is down 19 Nov 2024 02:43 AM. I have three green lights but it won't connect to anything. Post 1 of 13 273 Views. ph/kylaofsky Facebook Messenger: m. There are no known issues affecting your Sky Broadband & Talk service. Some Sky customers have also turned to social media to indicate connectivity iss Broadband is down I Wi-Fi. Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7. Internet not working as of 01:00. Red Alarm light showing on NBI Box 14 Nov 2024 07:17 AM. Once completed, if it reports back that all is good click on 'broadband' to run an updated test. However when I was talking to her and told her I had only changed over a day ago she asked if I still had old router, what a genius she was as I plugged it in and it's working. My broadband was working fine until this morning though so unsure if part of that outage or I need to contact Sky? Hi There, my broadband has been down for some hours now I have not been able to get confirmation if this is a general issue in my area or not. skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page. Broadband has been down in a few areas but its still best to call sky on 150 from a landline zero three three three seven five nine one zero one eight from any other phone Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Sky Broadband is reportedly down for hundreds of users on February 2, 2025. I can connect to the broadband, but no internet was provided. Its been up and down today since 12pm ish. My broadband is down, all lights are green except the far right light which is yellow. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please can you get it back up and running as soon a Help for Sky Broadband & Talk. Done the checker test and apparently all is fine. To run a network check, enter your Sky Talk phone number including area code. It has directed me to this forum for further help. FYI - After checking Down Detector, Sky has over 5000 reports of an outage since 8:50PM. Go to Ask For Help, and select Service Advisory. Having issues? We help you find out what is wrong. No internet connection m. Ive checked on Sky service status and they say there's an outage in my area since 18th September. One minute there is a broadband fault, the next it says everything is fine. com/help/articles/broadband-diagnostic-start You can also run the test via the MySky app on a mobile data connection. Did all the tests but no luck. Have reset. Lisa - Sky Tech Team Expert Report post. My broadband worked perfectly well before you insisted on this change!! Report post. sivxhbkugygjehpqdoycbqydskykgkxrzodioweheqrmpsqrqevayxdoovgnogqneltrldnp