Verizon iphone activation failed. Service is still on old phone.

Verizon iphone activation failed So yesterday i switched my old boxes to get these new boxes and when i go to connect them it says Auto Activation Failed (check if coax cable is connected and if router is powered on). Both were porting numbers over. 1-833-VERIZON Contact us Support Stores Coverage About Verizon. Both numbers "Failed Activation" and so the ports also failed. Once I switched hotspot worked and I had to call Verizon to activate the SIM for When turning on I got the "Authentication Failed. I've reinstalled the app and got a new phone, but the issue remains. Check out If you can't activate your iPhone for steps you can use to address problems encountered during activation. After logging into my verizon account. Cross posting is not permitted. I brought it home, called the business line and they activated the phone only to find them telling me I had a bad SIM card. 1 year ago, it was for the 13, and im assuming here, but there is something common. Depending on your carrier, you might be charged for this SMS. Just to be sure, have you already been able to set up your phone and were you able to get to the Luckily today in a last-ditch effort to at LEAST get my old iPhone’s cellular re-activated until this new iPhone activation issue is resolved it worked. Simply follow the steps on your screen to complete activation and set up your iPhone®, Android™ or prepaid device. 3-1-2023. If that is the case, then If you're new to Verizon, you can sign-up for Verizon service by calling the Verizon business sales team at 1-888-789-1223. -James Tap Get Started when prompted. If your trading in your device, once the transfer is completed follow the prompts on your old device to Erase the iPhone and disable the activation lock / Find My settings. >Duplicate post deleted. I tried everything, from airplane mode, removing SIM card, Reseting network. After trying to activate the watch myself, followed by 3. I even got a confirmation letter via email stating that my service is ready to activate my phone. So when i try to active it, it's say "Device unknown". Service is still on old phone. Online it says "failed," and the phone never pulls a number. I can receive phone calls, use mobile data, send messages, but not make a call. 2 years ago, it was for the iphone 12, tons of people had issues with activating it. I used Quick Start and everything seemed to go smoothly, but service won’t transfer. So for Christmas we replaced the 4 IPhone 13 Pro’s on our account with 4- new IPhone 15’s. OR get iPhone 14 Plus, on us. purchased a new iphone 11 opened the phone and tried following the instruction, did not work. If still unable to activate, use the link at the bottom of These steps guide you through setting up and customizing your iPhone 12 Pro / iPhone 12 Pro Max for everyday use. have spent 3 separate occasions since Friday, both instore and online. And I’m still told I need a new plan. And when i click exit to leave that page it goes to another page where it says No Data Connectivity. I am hoping one of you can be helpful. I know it's Christmas and there might be quite a few folks trying to activate their new phones but it's been 2 hours now and i'm worried it's hopelessly stuck. Before I return my iPhone 7, I need to “turn off activation Lock, including Find My Phone. I am being told that the Verizon servers will not be compatable with the iPhone 5 The new network is up and running just fine, but when I try to run the activation of the STB I'm receiving an "Auto Activation Failed" message, and I'm prompted to to call 1-866-962-1946 (a number that is no longer in service) and enter quick code "8310". Adding eSIM, I get a message saying my old phone isn’t supported for QT. hi i can't active my Verizon iPhone 4s Cause one number exits on my phone. Pros It seems to be an issue with phones that try to activate on an esim when you first start them. I am having this problem with my wife's phone and no one from Verizon knows what to do. I was told to switch to one of the “Play/Do/Get More” plans. I am now trying to get my BYOD Apple Watch Ultra 2 activated and have not been able to activate the watch on cellular within the apple watch app. If you were chatting with people on the social media channel, I'm not sure they can do the manual activation of the eSIM. Know if you need a physical SIM or eSIM. Tried going through the Verizon process, also did not work. But every time I enter the. Her voice is breaking up and sometimes the call stops. We both have iphone 16 pros. I checked on My Verizon account and it says MY number is attached to the iphone 5 NOT my dad's yet the iphone still says its my dads number for confirmation. I have an iPhone 14 and am trying to port in my number. I ordered 2 prepaid lines on new SIMs and phones 2 days ago. I can’t even call customer service. 1-833 If your phone or device won’t make calls, your Apple iPhone displays "SOS" or your calls drop, check the FAQs below. I retur I ported my number into Verizon a few days ago from another carrier with my iPhone 15 as a BYOD (no issues there). please help Received new phone on 9/20/2013. You will need a secure network (SSID: “YOUR_WIFI_NAME”) to activate the iPhone using Wi-Fi. Skip to main content. My phone works, hers doesn't. new iphone will not activate. If you purchase the Verizon one at full price, then you can activate that on Verizon and keep your unlimited data. Why wouldn't they have their help s Care Smart watch requires the use of short code messaging for initial setup and activation. The phone tried to activate for a few hours and failed asking me to call Support. From Mac or PC. We’ve refreshed the phone line on Verizon’s end, reset network settings, Oh, no! We are terribly sorry to read your activation attempt has failed. This option however will not work on 4G devices such as the iPhone 5, 5s and Here's how to activate and setup your iPhone 6s / 6s Plus. Included with the new phone was a new SIM card, which is technically activated now, but does not allow me to make calls or receive texts - particularly important ones, like Verizon verification I cannot activate my new upgraded iPhone 16 Pro Max. Right now I’m stuck because my AT&T phone has been deactivated but now I can’t activate my Verizon iPhone 15 pro, so I have no service at the moment. Hey Folks, I've been struggling with a variety of support representatives for the last two weeks attempting to activate my iPhone 11 Pro's digital SIM on the Verizon network. Anyone else with similar situation? My wife's phone is having trouble for a couple weeks now. all i did was, shut down both phones, and wait for a few minutes turn new phone on (with new sim card), then wait. If troubleshooting, don't restore the device until all testing has been completed. If the primary caregiver's phone is unable to send / receive short code messages, activations fail. Verizon says they are working on the network issue. This may take a few minutes, so be patient. I don't see the upgraded phone in my account. Correct Answer! Re: Iphone 5s Activation Problems Mark as New; If it is a Verizon branded iPhone 5s with a Verizon SIM, then you should be able to activate it on Verizon. When I entered my device ID, Verizon gave me a message that I needed a new plan. Was on hold for 45 minutes here in the evening. But I can’t seem to get my eSIM activated. ) Follow these steps . I previously had an iPhone XS activated with the same setup. Note that the activation fee is waved for online sign-ups. About us; Careers; News; Responsibility; Verizon Innovative Learning; Articles; Brochures; 5G overview; Innovation Labs; Most Popular. Hello RizonVA757, we want you to be able to communicate over your phone. And some one use the number on another device. For some reason, when I go to log into my iCloud, I am trying to activate my 13 pro max and I cant get past the 'Verify yoour identity' page. Alternatively, you can contact us at 1-800-922-0204 to add Both are designated as compatible and supported for esim on us mobile, but both fail to activate. This is a bad day to activate a new phone. confirm the status bar at the top of the I am looking for confirmation of my understanding of what transpired with my activation last night. I keep "Failure in validating the activation order" trying to add new line on old phone the activation order" after selecting a new phone number. The original iPhone 14 Pro Max is turned off. And it won’t work. Please try again later >Duplicate post deleted. She can't get calls or texts, but she can imessage and facetime - so we know this is a Verizon problem. Upon activation of the Iphone I restarted my previous phone (some driod) to erase my info. What I did to fix it was chose “delete sim” under cellular, and then went into Verizon app and chose to activate a new sim. If Wi-Fi isn't available, you can continue without Wi-Fi if presented. 1-833-VERIZON Contact us Support Stores iPhone 16 Pro on us with new line on select Unlimited Plans. Hi all - recently purchased an unlocked iPhone 13 for my wife and need to transfer service to the phone's eSIM. I only tried the *228 after Verizon failed to properly transfer my data plan from my old phone to my new, and that was one of the unsuccessful steps that were recommended while they failed at troubleshooting this issue. I have the same question. I am getting SOS only. We’ve all been there: you’ve just activated your shiny new iPhone on Verizon, but when you try to make a call, it doesn’t work. woke up with a system message on my iPhone about "Verizon wants to add an eSIM" that appeared to be a travel eSIM on my phone that I did not request, which Hi, I’m also unable to switch my service from my old iPhone 11 to my new iPhone 15. Self-Activation Online: Opting for self-activation online provides a convenient and user-friendly way to activate your iPhone 13 on the Verizon network. If you need more help we’ll connect you to a Customer Service Representative. now it's activated. Very annoyed. What should i do here?! I haven't done anything as of now. She says that she also has trouble hearing what people say. And still no activation. Both are unlocked us models purchased directly from Samsung and have never been used on a carrier before. Tried using our account to push the activation through and kept getting a confirmation email that said failed. 1. Fix options: a) Navigate to Settings > General > Software Update and install any available iOS Check out If you can't activate your iPhone for steps you can use to address problems encountered during activation. Well, it took the Verizon tech 2 attempts If your iPhone is still failing to activate on Verizon after checking your SIM card and updating your software, the next step is to reset your device‘s network settings. This has been a terrible process and I will expect the activation fee to be removed on both phones. If your Verizon Wireless "My Verizon" app is showing a failed biometrics message, it means, your fingerprint or facial recognition scan on your device wasn't recognized properly when attempting to log in, and you'll need to use your password instead; check that your device's biometrics settings are enabled and functioning correctly, ensure your fingers/face are I am looking for confirmation of my understanding of what transpired with my activation last night. Mine also would not activate with verizon. On this page there are two options, one of which is Activate on existing line. iphones sometimes just don’t activate, and it’s because Verizon needs the IMEI number. Verizon is sure not. If you're unable to send or receive short code text messages, send an email to the Gizmo Support team for further assistance using the format below. (A password prompt means that Activation Lock might be enabled in Find My iPhone. After reading these forums, my understanding was that if I did not turn on the phone, I could call Verizon and they could reprogram my activation. Follow thread at the link below. Or use our Troubleshooting Assistant to solve issues with your device, settings or apps. Requested transfer of existing phone number from my Straight Talk phone, this phone uses Verizon towers. I cannot activate my new upgraded iPhone 16 Pro Max. No one seems to be able to help. I chatted again with Verizon and asked then to add a new watch line tied to my iphone and they tried again to add my series 10 titanium watch. So my old phone is disconnected, and the new iphone is still trying to hook up to my dad's old number. After you’ve entered your details, your iPhone will begin the activation process. Go to Settings > General > Date & Time and make sure Iphone 12pro call failed Hello, a few days ago my phone became unable to make a phone calls everytime I try to call someone it says “call failed”. I set it up as normal but there is a problem. There were quite a few threads over the past 2 or so weeks where iPhone 16 users were having all kinds of trouble getting their eSIM to activate. My iPhone 5 has been working fine until last week. Using the fios app I'm unable go access the Home Network Protection feature because there is a message saying 'activation in progress' This has been going on for 6 months now. Our ZIP code: 20176. Is says it has been completed when I check the status. 5 hours on the phone with various tiers/departments of Verizon support, I got nowhere. I was charged too. That will also activate the eSIM in the iPhone 16. Personal Business. Before anyone asks, we have a very specific reason for needing eSIMs - we spend a pretty significant amount of time in Europe (my job bases me there most of the time) thus we want to save our physical SIM slots for a local EU carrier and use DSDS to swap between I wanted to switch to the Verizon Prepaid plan so I went through the registration process, specified the eSIM (my Mint account uses physical SIM) of my iPhone 13, and got an account and PIN from Mint to transfer my number. The new phone process deactivated my old, working phone but failed to activate my new phone. Step 5: Wait for Activation. I then called Apple support who verified the watch can be used on Verizon and said Verizon didn't know what they was talking about, but apple couldn't do anything since it was on Verizons end. Some backstory: I ordered an iPhone 5 16 GB under my girlfriend's phone number. Once you tap this button, you will see a progress bar at the top of the screen; when the activation is complete, I just bought a brand new iPhone 13 from Verizons Brand new iPhone won't activate Mark as New; Bookmark; Subscribe; She told me my phone should be activated so I shut it off turn it back on and it’s not activated I called Verizon back I’m still on the list I’ve been on hold now for 30 minutes do you want I purchased a new iPhone 11 last month and I've been having problems with it from the beginning! They finally sent me another one and now this one didn't get activated! I contacted through chat and three times the agents stopped responding to me These steps guide you through setting up and customizing your iPhone 12 Pro / iPhone 12 Pro Max for everyday use. I recently had to procure a replacement iPhone 12 Pro Max due to damages that rendered the phone useless. Common Issues and Solutions I switched from T-mobile to Verizon and did the bring your own device. I also have a secondary number (the $10 version) attached to the main number that is not activating, either. If still unable to activate, use the link at the bottom of the article to connect with our support to investigate further. Restarted the new phone. If the caregiver's phone is unable to send / receive short code messages, activations fail. Tried several reboots with no success. If you need to transfer contacts and media from one device to another, I recently switched over from T-Mobile to Verizon, and got the a new iPhone 16 pro. It’s now 3 days later and any call, if I call out or accept one, hangs up after a few seconds and says “Call Failed”. I was unable to activate my iPhone Pro 12. By accessing Verizon's official website or utilizing their dedicated mobile app, you can navigate to the activation section and follow the step-by-step instructions to complete the activation process. iPhone activation failure hello I bought an iPhone 7 in America after update writes activation failure and through itunes it says that it was not possible to identify it has not been working for 3 months, what is the problem? 134 1; I’ve encountered the exact same problems as described in these posts when attempting to activate a brand new Apple Watch Series 10 Cellular, purchased directly from Apple. The website looked like it completed the process but the phone is still not activating and Verizon shows the number as the old device. I’d appreciate any guidance y’all can provide. This thread will be locked< Message was edited by: I cannot activate my new upgraded iPhone 16 Pro Max. Our troubleshooter can guide you through easy step-by-step instructions to resolve activation issues. . I have tryed t If asked to enter your password as you activate your iPhone or iPad, enter the password. I purchased an unlocked IPhone from the Apple Store because the Verizon store could not activate a phone because I was on a Corporate plan. I purchased from Verizon. Now, no one from Verizon is calling me back! I was disconnected fro I am trying to add a new line/reactivate my old iPhone 6S+ so my son can use it. 6. I also have a personal plan. ” How do I do this? I know how to reset it but I am confused about the need to turn off activation lock Hello arem45tmel, We see that you are reporting problems activating your new iPhone and are happy to advise. I did an upgrade on my Verizon line, switching from the 13 to 15 Pro. My experience with that channel was it was a bunch of random people switching out every 20 minutes (and each new person would have you start over with the issue), and for all I know, they might not even be directly employed by Verizon. five days ago from Verizon indicating there maybe some delay in transferring number from Strai Hi, I have just received my Verizon device iPhone 15 yesterday and I am facing issue with the activation of my eSIM . Accessibility Resource Center Skip to main content. iPhone 15 / iPhone 15 Plus models should be connected to Wi-Fi as the Primary method for activation. I've entered the correct activation number and confirmation number. it failed again, so i turned it off, wait another few minutes, turn it back on. But i don't know the number. Tap . This option will appear when the setup process is complete. This thread will be locked< Message was edited by: this will now be my 3rd time seeing new iphone activations specially when the phone just came out on pre order. But esim popped in ten seconds on my iPhone. New phone just fails. Verizon tech support keeps me in this God awful loop. Accessibility Resource Center Skip to main content Personal Business I recently tried to start a line with Verizon online as a new customer and I placed my order for the new 16 pro everything went through I placed the order and everything and I did the verification process and it said I failed I submitted my ID, lease agreement and when I called to see about a refund so I can do it in person she said I wouldn’t be able to even start a line I deleted the esim and and had verizon send me a new one which work for half a day and then had the same problem. I am getting SOS then we reset a bunch of cellular settings to get Verizon to "forget" the failed SOS numbers. (I can't reply to him perfectly Gizmo devices require the use of short code messaging for initial setup and activation. Purchased with 2yr plan via online Verizon. I spent 8 hours on the phone yesterday to finally get a Prepaid Support Engineer on to fix my main line. We'll be sending you a private note where we can troubleshoot this in more detail. But. Our goal is to guide you in the right direction, so we can find a. This will erase Attempting Verizon activation fails since latest carrier bundles are in iOS 16. ; If you already have Verizon service using your device's physical SIM card, you can port this number over or add a new service plan and new number to your eSIM through the My Business portal. When did i call prepaid call support they confirmed it to me. When my phone would not activate, I called customer service. Finally gave up and called. While the phone was purchased through Apple's upgrade program (a How do i activate my verizon iphone 4 if i already have it Have a phone you love? Get up to $540 when you bring your phone. With the issue happening for years, there may be more going on. It’s frustrating, to say the least. confirm the status bar at the top of the screen changes from No Service to Verizon. If you're unable to send or receive short code text messages, send an email to the Care Smart Support team for further assistance using the format below. Wait for your iPhone to activate with your Verizon phone number. 0 Likes I had problems with eSIM activation of the iPhone SE 2022 4rd generation yesterday when trying to activate it on my account, My phone was affected by the Verizon outage on 9/30. Swipe up from the bottom of the screen to choose language then tap the country or region. Here are proactive tips I give customers during upgrades to avoid headaches: 1. Now it can't find the Verizon server so all in or out calls fail. Here's how to activate a new device on the Verizon network if you already have an active account. Got a super helpful agent that got it activated in 5-10 minutes. In this article, we’ll discuss why your new iPhone won’t make calls on Verizon, and provide troubleshooting steps to help you resolve the issue. IMEI Number Needed. Something is broken in the network that prevents activation. There is no 'continue' button after I put in my pin and I know my pin is correct because I just entered it on my desktop to do this! Please help!!! If this is an upgrade or your phone was not activated when purchased, refer to the activate a new iPhone. Once it’s done, you’ll see a confirmation message, and your iPhone will be ready to use. If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead. Which I did. You can expect to fix most issues in under 5 minutes. While I’ve provided detailed fixes to recover from failed iPhone activations on Verizon, prevention is equally important so issues don’t happen in the first place. 1 person had this problem. 1 Like Reply. It would say activated on their end but on mine it wasn't. Here's how to activate an iPhone shipped to you or after upgrading from a previous device. Hi all, I've been trying to set up my iPhone (3G) app. I’ve had support assist on both and they couldn’t get it working either. Paid for the activation from Apple, it did not work. Received a text approx. Restart your iPhone or iPad. I added two lines to my account yesterday without the hotspot (parents upgrading to iphone 7 from iphone 4 lol) and asked the representative if they've heard of the problem. To activate the iPhone over Wi-Fi, please visit “Activate iPhone over Wi-Fi” for detailed setup instructions. From there the new sim activated and I I would follow the instructions from the link I'd posted. and everything appeared to work. Yes, powered off the old phone. Stores If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. How do I activate a phone I purchased from Verizon or a Verizon Authorized Retailer? When you order a new phone from us, it will be ready to activate when you turn it on. Iphone 12 Activation failed. rheingold90, Congrats on the new phone! We'd love to help provide options to activate your device. Any idea what the issue might be? I bought the phone from Verizon but it hasn't had service Introduction. I did this cycle for about a week until I tried to have verizon activate a new esim for me and after installing it couldn't activate. I was printed and hit “activate” and it looked like it was going to work bu I went through a credit check, the site verified my phone id and sim card, etc. They've been working all afternoon to get it switched. I tried all the recommended resets using airplane mode and toggling things on and off with no change. Now they're telling me they're having issues across the board with activating iPhone 15's and it could be up to 48 hours before they have it provisioned and properly synced on their end. When I followed this approach, it only needed the IMEI2 for the esim of the new iphone and didn't ask for the ICCID. If you have a 3G iPhone, the number to activate your phone will be *228 (send) and select option number one when prompted. I found a page after logging into my Verizon account on my laptop's browser under Account - My Devices -> Activate or switch device. At 9pm last night, he ran out of time. Three of the four phones transferred and activated without had the same issue when i got my iphone 12 from verizon today. We're sorry to hear that you're having problems with your iPhone activation. vqyvjn atpxk wwyt itap cfnlzz ljydo ydms yaxjyasx ymliw rqbtvsh jvvrz slo vymnb pevoliy heivj