Corrective services nsw complaints phone number. au Fact Sheet: Avenues for Inmate Inquiries and Complaints .
Corrective services nsw complaints phone number menu Open Menu. Offender Housing Location phone number; Aug 8, 2023 · Clarence Correctional Centre is a maximum- and minimum-security correctional centre for male and female offenders. Aug 21, 2023 · Dillwynia Correction Centre is a minimum- and medium-security facility for female offenders. Role. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Corrective Services NSW. au www. au Phone Corrective Services NSW (CSNSW) continue to monitor COVID-19 risks in the community and adjust operations accordingly. gov. Contact and help; d11-410583-avenues-for-inmate-complaints-fact-sheet-revision-july-2011-complaints. au ; Corruption and Crime Commission of Western Australia inspected. You can contact us if the problem is not resolved or if you need advice. You can contact an Official Visitor: in-person during a visit; from the phone at your centre – dial CIMS ID number, PIN, #14; in writing at PO Box 85 Marrickville NSW 1475. 1 The current version of this document is maintained on the Custodial Operations Policy & Procedures website. 7 Corrective services support line - version 1. Page 4 of 8 1 Corrective services support line 1. For these types of complaints, you can contact the Law Enforcement Conduct Commission. Current status. This transitional support is designed to help the women successfully return to the community and minimise their risk of re-offending. html launch. • locally, with correctional centre staff; • by telephone, to the Corrective Services Support Line; • in person, with an Official Visitor; • in writing, to the Commissioner or Minister. Website: https://correctiveservices. . 30am to 4. correctiveservices. 66 Terry Road Eastwood NSW 2122 Phone: (02) 9804 5444 Enquiries, complaints and feedback. During this time you can contact LawAccess NSW via web chat or by calling 1300 888 529. 7 Corrective Services Support Line – Version 1. The TIS covers more than 150 languages. We cannot handle complaints about NSW Police. au 8. The review 3. divisions of the Department of Attorney General and Justice. They can also help you make a complaint to us. management or Corrective Services NSW. The COVID-19 variants present a number of challenges for corrections which we are actively addressing. Call 13 77 88 for translation and interpreter services. May 11, 2023 · Complaints & Inquiries Documents Corrective Services NSW. SYDNEY NSW 2001 Website Feedback and Complaints Author: Corrective Services NSW Subject: Dec 10, 2024 · The Department of Communities and Justice (DCJ) is the lead agency in the Communities and Justice portfolio, which aims to create safe, just, inclusive and resilient communities through its services. Phone: 1800 043 159; Email: hccc@hccc. If you are unhappy with the outcome of your complaint, you can make a further complaint to the NSW Ombudsman. Oct 17, 2023 · The Sentence Administration Manual details administrative procedures relating to the admission and release of inmates as well as the processing of various orders and applications during the term of their imprisonment. Contact number * Email If you do not consent to us directly referring your complaint you can untick the box below. 2 KB) Mar 13, 2024 · Street address: Suite 105 Level 1 1 Bryant Drive TUGGERAH NSW 2259 9. Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is These are for community-based services, such as the Legal Aid Commission of NSW, Aboriginal legal services, NSW Healthcare Complaints Commission and the Hepatitis Helpline. Contact us. Corrective Services NSW GPO Box 31 . The commercial arm of Corrective Services NSW, CSI operates over Step 2 — stage two complaints. You can contact us if you are worried about the health of a family member or friend in custody. If you don’t feel safe contacting the prison first, you can contact us . Inmate finance. Effective Complaint Handling, NSW Ombudsman, December 2010 . An inmate should be provided with information regarding access and the process for resolving requests and complaints with the Ombudsman. Support guides for JUST Connect video conferencing. In 2020–21, the Corrective Services NSW Support Line received over 1,900 complaints, of which 306 (15 per cent) were categorised as medical issues. May 11, 2023 · Complaints & Inquiries Documents Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is an enterprise registered training Corrective Services NSW Introduction 52 Statement of Purpose 52 Corporate Plan 52 Values 53 Offender Management 54 Goal: Effective security and . 1 Scope. Offender Housing Location phone number; It is one of two privately managed correctional centres in NSW. To obtain a VIN, please fill in the VIN application form (DOCX, 76. Find a Correctional Centre Mar 13, 2024 · Corrective Services' supervises offenders in the community while working towards successful order completion. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Contact details for Correctional Centres are on the Corrective Services NSW website. 1 Corrective Services Support Line 1. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Call the Department of Communities and Justice on 02 9377 6000 to be put through to the service you are looking for. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Corrective Services NSW (CSNSW) is committed to continuous organisational improvement. registration number in the 'registration block' on the back of the form. 1 Policy Corrective Services NSW (CSNSW) recognises the right of inmates to make inquiries and Corrective Services NSW (CSNSW) continue to monitor COVID-19 risks in the community and adjust operations accordingly. Within correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through Effective Complaint Handling, NSW Ombudsman, December 2010 . Street address. You can call us, write to us or see us when we visit Corrective Services: Complaints can be made directly to Corrective Services. CSNSW is committed to the regular review and analysis of complaints to identify systemic issues and to continuously improve policy and service delivery. Download page Corrective Services NSW. It promotes offenders' successful re-settlement through partnerships with other agencies and community groups. Can inmates make collect calls? All personal and legal phone numbers are preset and therefore no collect calls can be made on the system. ExecutiveServices@justice. Visit a service centre. wa. au; Online: visit the Corrective Services NSW website. Find a Correctional Centre Corrective Services NSW. justice. Offender Housing Location phone number; complaints-management-policy. It is located at Aldavilla, 455 km north of Sydney and 14 km west of Kempsey. DHS . Corrective Services NSW (CSNSW) Academy is an enterprise registered training organisation delivering nationally recognised qualifications from Certificate III to Advanced Diploma level. , DDL-OOI Dawn De Loas Correctional Centre or CBTPOC-OOI Campbelltown Police Cells. Corrective Services NSW (CSNSW) has made it easier to deposit money into inmate accounts by using BPAY or by making a deposit at a post office. au or (02) 9286 1000. g. Below are the search results for phone number (02) 6840 2800 / 0268402800 including name and address. The second most complained about issue was phone access with 950 complaints followed by prison facilities with 416 complaints. Email: MRRCfinance@dcj. Data was drawn from claims with a ‘date entered on insurer system’ (DEIS) in the financial years 2019 to 2021 and up to and including January 2022. 108 Kinghorne St, Nowra NSW 2541, Australia. We can also produce documents under a subpoena or statutory order. The collection for Corrective Services NSW staff covers a wide range of print and online resources with an emphasis on criminology, penology, psychology, sociology, management, education and training. Phone 1300 652 488. 3 KB) Policy for Work Development Orders for Sentenced Inmates (PDF, 1. All other complaints To make a complaint or provide feedback on any other matter relating to DCJ, please submit your feedback using the Your Feedback widget on this page. See Christmas closedown 2024–25 for more information. For housing matters call All Graduates Translating and Interpreting Service. A spokesman for Corrective Services NSW said “the wellbeing and Phone (02) 9289 5600. 6 KB) Chinese (simplified) (PDF Corrective Services NSW (CSNSW) delivers . professional correctional services to reduce re‑offending and enhance community safety. There are two other facilities on the complex, Geoffrey Pearce Correctional Centre and John Morony Correctional • the details for the funeral director (name, address, phone number, facsimile). Below are the search results for phone number (02) 4993 2333 / 0249932333 including name and address. Our main entry is via Lawson Street past Brush Farm House. 5 KB) . Transitional centres. 1 Health Services in NSW correctional facilities The ICS Annual Report 2016-17 observed that the highest number of complaints recorded in correctional centres by Official Visitors related to medical issues. There is no charge for the service. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Health Care Complaints Commission, Office of the Corrective Services NSW. The Chaplaincy Coordinator may also be contacted by telephone on 0419 994 008 for assistance with completing an application. One hundred active 15 CSNSW claims were selected for review from claims data available to SIRA and current as at July 2022. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have For complaints about Corrective Services, please contact Corrective Services. CSNSW manages two transitional centres which provide support to female offenders approaching release from custody. Use our service centre locator to find a Service NSW location. Products. Please note that if you wish to use JUST Connect to contact an adult in custody at a correctional centre, you will first need to obtain a Visitor Identification Number (VIN). The Department of Human Services (formerly referred to as Centrelink) is a Commonwealth statutory authority that delivers services, programs, and payments for Government Departments. 2 hours ago · Phone: (02) 8346 1000 launch. Frequently Asked Questions; Employment Enq uiries; General Enquiries (email) Complaints (email) If your matter is urgent, please contact the main Corrective Services Oct 11, 2024 · Find out how you can contact, visit and support an inmate in our custody. Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. A complaint is any contact we received on which we took specific investigative action – this is usually contacting the Governor or other senior officer at the centre, or an appropriate area of Corrective Services NSW. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) To give us feedback, contact us on info@ombo. PDF File (86. CSNSW is responsible for the administration of sentences and legal orders and provides custodial Effective Complaint Handling, NSW Ombudsman, December 2010 . For your first visit you will be asked to provide identification such as a drivers licence. Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is 2 days ago · If you're d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through the National Relay Service and ask for 13 77 88. ombudsman. The Team Supervisor/Area Manager is to attempt to resolve the complaint and record actions taken on a case note as well as the Complaints Register. Lindsay St, CESSNOCK NSW 2325 (updating). Feb 5, 2020 · The number of bullying complaints received through Corrective Services NSW's grievance policy increased from 25 in 2016 to 47 in 2019 while workers' compensation claims due to bullying and Offender Services & Programs, CSNSW EDRMS: D14/640186 Policy for Work and Development Orders for Sentenced Inmates Page 4/36 1 Policy statement and purpose Corrective Services NSW (CSNSW) is committed to the delivery of support services to inmates in custody in accordance with the Crimes (Administration of Sentences) Regulation 2014. Correctional centres 1. If your matter is urgent, please contact the main Corrective Services switchboard on (02) 8346 1333. These calls are all free to inmates. Fax admin: (02) 9289 5929 Fax Manager of Security: (02) 9289 5612. In correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through theinmaterequest Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Offender Housing Location phone number; Complaints and Appeals Policy and Inspector of Custodial Services March 2021 9 Corrective Services NSW will remove around 2,500 short-term and obsolete beds by about late-2021. This inspection examined the provision of health services to inmates in NSW correctional facilities. All inmate inquiries or complaints that are referred from the CSSL to the correctional centre must be actioned and 9. For complaints about Corrective Services, please contact Corrective Services. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. au CSNSW Media and Communications Unit - Published November 2016 calling the Corrective Services Support Line (CSSL) – Line 1 on the CADL system (free call list). 0 MB) Policy and Procedures for the Delivery of NEXUS (PDF, 481. Inmates can contact you by telephone but telephone calls cannot be made to inmates. 1. 3 MB) Oct 10, 2022 · Find out how you can contact, visit and support an inmate in our custody. We sometimes refer to these as informal contacts. We also provide speech, hearing, interpreter or translation services. 3. Corrective Services NSW (CSNSW) is a Mens Behaviour Change Development Grant Program - 2024-26; Connecting Seniors Grant Program 2025; Carers Investment Grant Program; NSW Tech Savvy Seniors grant program 2024 Corrective Services NSW. Other relevant laws include the Crimes (Sentencing Procedure) Act 1999 (NSW), Crimes Act 1900 No 40 (NSW), Crimes (Interstate Transfer of Community Based Sentences) Act 2004 (NSW), Protected Disclosures Act 1994 No 92 (NSW), Summary Offences Act 1988 No 25 (NSW . 3 Procedures 12 3 Phone restrictions after complaints/reports 13 3. Offender Integrated Management Corrective Services NSW (CSNSW) has a statutory responsibility to take all steps necessary to facilitate the making of a complaint by an inmate to the NSW Ombudsman (the Ombudsman). A bus service (Route 600) runs from the local post office to the Correctional Centre on Saturdays. When you make contact with the inmate, ask if you can have their MIN. This may include writing to the Corrective Services NSW (CSNSW) is committed to continuous organisational improvement. The completed application form must be sent to the Chaplaincy Coordinator for by email to ChaplaincyCSNSW@dcj. au Fact Sheet: Avenues for Inmate Inquiries and Complaints . Corrective Services NSW (CSNSW) continue to monitor COVID-19 risks in the community and adjust operations accordingly. Find a Correctional Centre Effective Complaint Handling, NSW Ombudsman, December 2010 . 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have Sep 5, 2023 · Library@CSNSW services are available to all staff in Corrective Services NSW, inmates of NSW correctional centres, and to other users on request. Download page Offender Housing Location phone number; Feedback and Complaints. If complaints made are not able to be resolved, they are considered a stage 2 complaint. x locally, with correctional centre staff; x by telephone, to the Corrective Services Support Line; x in person, with an Official Visitor; x in writing, to the Commissioner or Minister. Free Australia missed call identification. Below are the search results for phone number (02) 4424 6700 / 0244246700 including name and address. Corrective Services NSW . 2 Monitoring and recording 12 2. Find a Correctional Centre If you are a relative or friend seeking the current location of an inmate, the Corrective Services NSW Inmate Location Line can be contacted on (02) 8346 1000 or by email: CScorporatesupport@dcj. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) • locally, with correctional centre staff; • by telephone, to the Corrective Services Support Line; • in person, with an Official Visitor; • in writing, to the Commissioner or Minister. The rising inmate population in NSW has presented service delivery challenges for Corrective Services NSW, requiring the repurposing of some centres, the re-opening of centres which had been closed, and the opening of new centres. They're there to help you manage and resolve problems. 7 NSW Department of Customer Service, NSW Whole-of-government Complaint Experience Survey: Detailed Report, February 2015, p 13. Jul 2, 2024 · Get the address, phone number and other contact details for Corrective Services NSW. Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is Corrective Services Nsw - Wellington Correctional Centre. SYDNEY NSW 2001 Website See ‘Contact us’ at: www. Mar 13, 2024 · Get the address, phone number and other contact details for Community Corrections Offices Corrective Services NSW; Related department. Corrective Services NSW, Better Prisons, 2020, <https:// Find out how you can contact, visit and support an inmate in our custody. OIMS . Service NSW GPO Box 7057 Sydney NSW 2001 You can make formal applications for information under the Government Access (Public Information) Act 2009 (GIPA). Correctional centres Corrective Services NSW receives complaints about custodial conditions and services in general, including complaints about health care. CORRECTIVE SERVICES DEPT OF is Silverwater-based company (NSW, Australia) with a phone number 0292895555 and categorized under General business. Apr 11, 2023 · 3. 30pm - Monday to Friday on (02) 8346 1000. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Find out how you can contact, visit and support an inmate in our custody. If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week. Video calls and In-Person visits JUST Connect. 30pm - Monday to Friday (excluding public holidays). Find out more about: How to make a complaint about Corrective Services; How to make a complaint about Youth Justice Berkshire Park NSW 2756 Phone: (02) 4582 2420 Brush Farm Corrective Services Academy. Find a Correctional Centre How to give feedback to Health Care Complaints Commission. au Phone . Phone (02 Aug 20, 2024 · There are various ways to contact an inmate. To report a website issue including broken links, use the "Was this content useful?" buttons below. How to get there Public transport. May 11, 2023 · Find out how you can contact, visit and support an inmate in our custody. You can submit a complaint or provide feedback by using one of the following methods: Via the online feedback form; Phone 13 77 88; In person at any Service NSW Service Centre Effective Complaint Handling, NSW Ombudsman, December 2010 . 9. Corrective Services NSW (CSNSW) is one of three . Job reference number: 71232-43027067. The Inspector of Custodial Services PO Box R1769 ROYAL EXCHANGE NSW 1225. The centre is located 12km south east of Grafton and is approximately 6 hours' drive from Sydney and 4 hours from Brisbane. CSNSW continues to safely resume key services, implementing a number of recovery measures. Find a Correctional Centre These are for community-based services, such as the Legal Aid Commission of NSW, Aboriginal legal services, NSW Healthcare Complaints Commission and the Hepatitis Helpline. If an inmate does not submit the Inmate application form within A Visitor Identification Number (VIN) is required for individuals who want contact with inmates at NSW Correctional Centres either in person, by telephone or AVL Feb 26, 2024 · Taking the complaints further. Corrective Services NSW. 596 Great Western Highway Marrangaroo NSW 2790. Investigating Complaints – A manual for Investigators, NSW Ombudsman, June 2004 . Correctional centres Policy on Providing Psychology Services in Corrective Services NSW (PDF, 1. 1 Staff access to the OTS 12 2. The Australian Human Rights Commission (Commission) is conducting an inquiry into a number of complaints made by and on behalf of Mr Adam Watt against the State of New South Wales (Corrective Services NSW) and the Commonwealth of Australia. DCJ works with the community, non-government partners and other agencies to improve outcomes for: Aug 31, 2023 · Get the address, phone number and other contact details for Corrections Corporate Support Unit. Our data show that the company is located at the address: CORPORATE OFFICE HOLKER ST, 2264. Phone Corrective Services Nsw Cessnock. au. It is part of the Francis Greenway Correctional Complex (formerly John Morony Correctional Complex), which is located 5km south of Windsor. Find a Correctional Centre Phone (02) 6350 2222 Fax: (02) 6350 2220. It is responsible to the Minister for Human Services. You must confirm your identity and provide the name and date of birth or Aug 8, 2023 · Get the address, phone number and other contact details for Corrective Services Industries (CSI). Telephone: 9220 7555; Web: www. Offender Housing Location phone number; Corrective Services NSW runs the state’s We do consider the type and frequency of complaints made to authorities, to inform inspections and identify systemic issues. LOP . Communities and Justice List of policies and procedures relevant to the Corrective Services NSW Academy. ombo. 580 George Street Sydney NSW 2000. 15 Third-party call management services 11 1. PO Box 666 Lithgow NSW 2790. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) x locally, with correctional centre staff; x by telephone, to the Corrective Services Support Line; x in person, with an Official Visitor; x in writing, to the Commissioner or Minister. Local Operating Procedure . Offender Services & Programs, CSNSW EDRMS: D14/640186 Policy for Work and Development Orders for Sentenced Inmates Page 4/36 1 Policy statement and purpose Corrective Services NSW (CSNSW) is committed to the delivery of support services to inmates in custody in accordance with the Crimes (Administration of Sentences) Regulation 2014. Mar 13, 2024 · Corrective Services' supervises offenders in the community while working towards successful order completion. Someone from All Graduates will phone the relevant housing provider and interpret for you for free. 1 Policy CSNSW recognises the right of inmates to make inquiries and complaints, and to have May 17, 2024 · Get the details of Mark Howard's business profile including email address, phone number, work history and more. To confirm the inmates location (if unknown), Inmate Locations can be contacted from 8. How to contact us By letter. They will be escalated by the team supervisor th the area manager. In correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through theinmaterequest CSNSW's operations are governed by a number of State laws, chief among them the Crimes (Administration of Sentences) Act 1999. These changes are taking place as safe new fit-for-purpose infrastructure, in new and upgraded prisons, become operational. Arabic (PDF, 156. dcj. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Monday 23 December 2024 and will reopen on Monday 6 January 2025. Phone: 0427 739 287 Email: custodialinspector@justice. You can follow this step-by-step guide on How to make a complaint. Phone 13 14 50. Locations: https://www. To make a complaint about the way we handled your complaint or to request to review a decision, see Complaints about the NSW Ombudsman. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) How to contact us By letter. 2 Procedure 13 4 Inter-centre telephone calls 13 4. 1. Inmates must be provided with access to the CSSL and receive information regarding the functions of the service. PDF File Find out how you can contact, visit and support an inmate in our custody. Find a Correctional Centre Clarence Correctional Centre is a maximum- and minimum-security correctional centre for male and female offenders. Below are the search results for phone number (02) 6764 5333 / 0267645333 including name and address. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) May 11, 2023 · Complaints & Inquiries Documents Offender Housing Location phone number; Corrective Services NSW (CSNSW) Academy is an enterprise registered training Making a complaint or providing feedback to Corrective Services NSW. Find a Correctional Centre Aug 21, 2023 · Mid North Coast Correctional Centre is a maximum-, medium- and minimum- security centre for males and females. 02 8346 1333 Email . Metropolitan Remand & Reception Centre Private Bag 144 Silverwater NSW 1811. Read about us in. May 19, 2020 · Corrective Services Nsw - Tamworth Correctional Centre. NSW Government Complaint Handling Reference Group – Terms of Reference (Revised August 2016) Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities. Within correctional centres, inmates should raise inquiries or complaints in the first instance directly with correctional centre staff, or through Mr Watt v State of New South Wales (Corrective Services NSW) • [2023] AusHRC 149 | 9 1 Introduction 1. About us keyboard_arrow_right May 11, 2023 · Find out how you can contact, visit and support an inmate in our custody. JUST Connect is an online scheduling system used to make video and in-person appointments with inmates. Concerns about inmate health. Free call: 1800 152 152 launch. In 2016, Kariong CC was repurposed to an adult correctional centre accommodating remand inmates. Cash, cheque and money order deposits are not accepted at any correctional centres. Corrective Services NSW (CSNSW) is committed to continuous organisational improvement. 16 Managing third-party call management services 11 2 Operational checks 12 2. Offender Housing Location phone number; Complaints & Inquiries Documents; Dec 9, 2024 · The Corrective Services NSW Academy is located at 66 Terry Road, Eastwood NSW 2122, which is also the postal address. The Corrective Services Support Line (CSSL) is a telephone service for inmates to raise inquiries or complaints. 1 Policy 13 Processing requests and complaints of individuals and organisations; Restorative justice programs including victim-offender conferencing and 1. au/community-corrections. management of correctional centres 54 Corrective Services Nsw Nowra. 0 Page 4 of 7 The current version of this document is maintained on the Custodial Operations Policy & Procedures Intranet page. Offender Housing Location phone number; applications and complaints. Mar 18, 2024 · Submitting a complaint. Write to us. 1 Policy 13 3. au/nswgovdirectory/community-corrections-offices-probation-and-parole launch. 7 Holker Street (nearest cross street is Newington Rd and Jamieson St) Silverwater NSW 2128. Responding to and managing complaints effectively contributes to improved outcomes. We are a 20 minute walk from Eastwood railway station, with bus stops right outside on route 545 from Chatswood to Parramatta and 521 from Eastwood to Parramatta. The public can also make complaints about the Department of Corrective Services to other government agencies: Ombudsman of Western Australia For reviews of our administrative actions. Lithgow train station is a 7-kilometre taxi ride from the centre. nsw. Nov 25, 2024 · 6 NSW Department of Customer Service, NSW Whole-of-government Complaint Experience Survey: Detailed Report, February 2015. For more information, see Feedback and complaints on the Corrective Services NSW website. General concerns. Find out more about how to contact an inmate. service. search Show Search. 1 Policy 13 e. NSW Ombudsman website: www. Postal address. When you make a booking you will be asked the name of the inmate and the inmate's Master Index Number (MIN). This number must correspond with the number recorded in the Inmate application register for the request. ucjavjqmyfiiupiswkxadonhwbbgzgtjpwwllhxylvhverfcppqml